Update: Sage Journals Online and Oxford Online Journals database outages.

1 April, 2014

ARTstor_1

Database outages -    –> ongoing

Although we are still experiencing difficulty with connections to a couple of our databases, there appears to be  some intermittent access both on and off Campus for users of:

  • Oxford Online Journals
  • Sage Journals online

UoN IT and the software provider are currently investigating this problem.

We will advise as soon as the situation is resolved

We apologise for any inconvenience this may cause


Alexander Street Press Access Restored – 2.10.2013

2 October, 2013

We are pleased to report that access to all Alexander Street Press online products has been restored on Wednesday 2nd October 2013  

We would like to thank you for your patience while Alexander Street Press worked hard to resolve the unexpected and unpreventable downtime.


DATABASE DOWNTIME: Alexander Street Press – Tuesday 1st October 2013

1 October, 2013

We wish to advise that Alexander Street Press is currently experiencing an unexpected downtime for their online products.

Date:   Tuesday 1st October 2013

They have advised that they are working to resolve the issue as soon as possible.

We appreciate your patience during this time and apologize for any inconvenience.


University IT maintenance – Saturday 7th September 2013

6 September, 2013

ARTstor_1Due to IT maintenance the following Library systems will be unavailable for intermittent periods occurring between 8:00 am and 8:00 pm on Saturday 7th September 2013

•  Library catalogue (NEWCAT)
•  Encore
•  BONUS
•  Loans, renewals or requests
•  MyLibrary
•  Databases
•  ejournals and ebooks
•  All staff Sierra modules
•  Requesting via BONUS+ etc

UoNline Plus (including Blackboard) will be AVAILABLE during this maintenance period.

We apologise for any inconvenience this may cause.


CRCnetBASE temporarily unavailable – Wednesday 4.9.2013

4 September, 2013

We wish to advise that CRCnetBASE is temporarily unavailable.

Access will be available as soon as possible.

We appreciate your patience during this time and apologize for any inconvenience.

 


Database Outage – Standards On-Line – 5.9.2013

4 September, 2013

Access to the Standards On-Line will be unavailable while implementation of an improvement to this service is undertaken.

Date: Thursday 5 September 2013

Maintenance window: 7:00 pm to 9:00 pm AEST

Services effected:  saiglobal.com

This has been scheduled at a time that will cause minimal service disruption to the majority of our clients.

We appreciate your patience during this time and apologize for any inconvenience.


Database Outage – Standards On-Line & NCC/BCA/PCA+Standards – Sunday, August 18 2013 – 10:00 am to 2:00 pm

16 August, 2013

Access to the Standards On-Line and NCC/BCA/PCA + Standards service will be intermittently unavailable while implementation of an improvement to this service is undertaken.

Date: Sunday 18 August 2013

Maintenance window: 10:00 am to 2:00 pm AEST

Services effected:  saiglobal.com/online and bca.saiglobal.com

We appreciate your patience during this time and apologize for any inconvenience.


Database outage: McGraw-Hill Access platforms – 4:00 pm to 8:00 pm Thursday 13th February 2014

16 August, 2013

Our provider, McGraw-Hill  is planning a scheduled monthly maintenance of their servers and services on Thursday, 13th February 2014.     This will include any of the Access Platforms, for example Access Medicine, Access Engineering, Access Science etc.

This maintenance period will last from:

4:00PM to 8:00PM

Please be advised that the site/services will be periodically unavailable during this maintenance window, with cumulative downtime expected to be 2 hours

We appreciate your patience during this time and apologize for any inconvenience.


ScienceDirect and Scopus outage – Saturday, 20 July 2013

19 July, 2013

ARTstor_1ScienceDirect and Scopus will be unavailable due to scheduled maintenance from:

 Saturday, 20 July 2013 at 9:00:00 AM

until

Saturday, July 20 at 9:30:00 AM.

It is also possible that you may experience service disruptions such as

slower response times and unexpected outages throughout the day.

We apologise for any inconvenience this may cause.


Access to ACS (American Chemical Society) database has now been restored

16 July, 2013

Great News!

Tuesday 16th July, 2013:

Our access to ACS (American Chemical Society) database has now been restored.

We thank you for your patience.


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