Database downtime – Sunday 6 September 2015 – Wolters Kluwer resources

4 September, 2015

Please note our provider Wolters Kluwer will be undertaking scheduled maintenance on Sunday 6 September, 2015.

Access will be unavailable for the period:

1:00 PM – 5:00 PM Sunday 6 September, 2015

Resources affected include:

Acland’s Anatomy.com
BatesVisualGuide.com
LWWHealthLibrary.com
5MinuteConsult.com
Stedmans.com

We apologise for any inconvenience this may cause.


Responses to Feedback 25 August 2015

2 September, 2015

UoN120965    
Just wondering if the Huxley library could start reducing the insanely hot temperatures. It’s always too hot in here, winter or summer – and there’s only so much layering of one’s outfit that can be of any help. The outdoor temperatures are very mild so having the thermostat set to the 20’s is really not necessary and causes great discomfort.

Thank you for your feedback. We’ve asked Facilities management to investigate the A/C temperatures.

UoN120964    
I want a make a complaint, pertaining to why the library no longer provides the facility for customers to staple their printing using the high capacity stapler that has always been located in the AIC, I was told by a staff member that this is no longer the case due to the fact ‘we don’t like people using it’, it is already an exorbitant cost for printing at 18c a double page, and for stapling facilities for large jobs to not be available anymore is appalling.

Thank you for your feedback. AIC has a range of staplers including a 20+ page model freely available on the front  low section of the staff desk. The stapler could have been in use by another at the time you required.

UoN120934    
The newcat library system not allow you to place a book on hold if it is listed as available at the library at which you wish to pick the book up. Eg. placing a hold on a book that is listed as available on the shelf at Auchmuty to be picked up at Auchmuty. The impression given by placing a hold on the book is that the book will be held for a limited time for you to pick up. This simply does not happen and placing a hold on a book in this situation is completely redundant and misleading. Essentially placing a hold on a book in this situation does nothing as the book can still be freely borrowed by other people, so there is no ‘hold’ on the book. There is little literature online regarding the process.

Thank you for your feedback. We are looking at ways to improve this sitiuation and also updating the information on the website
Regards
Alison

UoN120886    
the printing page says you have a laminating service but you don’t

Thank you for your feedback, the information has been updated.


Children’s Book Week Displays

31 August, 2015

The Children’s Book Council of Australia have announced this year’s winners. See Book of Year Winners 2015

Books are chosen in the following categories:

Older Readers
Younger readers
Early Childhood
Picture book of the year
The Eve Pownall Award for Information Books

The Huxley Library have put up some great displays with all the winning books available to view.

Come in and have a look and …

2015-08-17 11.17.57 2015-08-17 11.18.06 2015-08-17 11.18.13


Tell us your ideas and help build a better Library.

24 August, 2015

Are you interested in being part of a focus group or user test group?  Have you  something to tell us that would improve the library? We’re looking for honest and enthusiastic input from staff and students.

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Join us for morning tea and a chat

Come along and tell us what you think  and help to shape the future of the library. Participants will receive a $20 voucher and morning tea. Wednesday 2nd September, 10:00-12:00 (Auchmuty Library) or Thursday 3rd September 10:00-12:00 (Ourimbah Library)

Volunteer for online user testing

Do you have half an hour to spare? Help us tweak our Library website and databases with some online testing. Participants will receive a $25 Amazon voucher.

How do I get involved?

Email Library-web@newcastle.edu.au to register.

Just want to have your say right now?

The Library welcomes your feedback at any time.


Huxley Library renovation

4 August, 2015

The  area near the entry to the Huxley Library has been renovated to improve the Service Zone and make more space for students.

Huxley Service desk

Why the change?

The way libraries are used has changed and the old service area was more suited to the 1980’s than a 21st century library. The redesign means the area works better and there is more space for students. The renovation is part of the Library’s ongoing programme to improve student spaces.

Visit Huxley Library and check out the new Service Zone

The old …

Old Huxley service desk

and the new …

New Huxley Service Zone


Responses to Feedback 27 July 2015

2 August, 2015

UoN120845    
HELLO, THE FACILITIES IN THE LIBRARY AT THE NEW CAMPUS HERE IN ELIZABETH STREET IS QUIET BETTER THAN BATHURST STREET. IN SPITE OF THIS, I WOULD LIKE TO REQUEST FOR DOORS TO BE PUT TO DEFINE A QUIET ZONE FROM OTHER AREAS. AS IT IS RIGHT NOW, THERE IS NO QUIET ZONE AND IT LOOKS LIKE WE ARE BACK IN BATHURST, AND THIS WILL DEFINITELY GET WORSE FROM 26TH JULY AS MORE STUDENTS COME IN.

PLEASE, PUTTING DOORS IN THE SUPPOSED ‘QUIET ZONE’ WOULD ENABLE STUDENTS THAT PREFER TO STUDY WITHOUT NOISE AND THOSE THAT WANT TO DO GROUP STUDYING ACHIEVE THEIR PURPOSE.
THANKS

Thank you for your feedback. While it is not possible to add doors to the quiet study area, we will ensure students understand the zoning in the new library and campus.

If you have further concerns or are disturbed by other students, please see the library staff who can assist with asking students to respect the zone or helping you find alternative seating.

UoN120846    
Hi, I am writing to place a suggestion to return to the original set-up for APA referencing guide.  The old guide was quick and easy to use, with good examples.  The update that has been made to the website is terrible and not at all user friendly, I have to say I am extremely disappointed. Thanks for your time, warm regards.  Virginia

Dear Virginia,
The guide has the same or similar content as before if you are experiencing difficulties in using the guide please contact a Librarian at a service desk for further assistance.


Library Orientation Tours – Semester 2

21 July, 2015

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A Library Tour will introduce you to the collections, services and study spaces available.

Please meet 5 minutes before the tour. Each tour should take 20 minutes.

See Tour dates and times

For more information about the Library and our extensive online and physical resources see our Library Orientation Guide


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