Digital Technologies self-help guide

Our newest guide provides help with access issues to Library eResources, solutions for common problems and how to find the right help.

For example did you know there are alternative ways to access our online resources. The University of Newcastle is a member of Australian Access Federation (AAF), this provides access to online resources which are subscribed to by your Institution and have been found while using regular web search engines (such as ‘Google’; ‘DuckDuckGo’; etc).

So there is no need to go back to NewCat+ or a Library database for access, when you are searching for information on a subject and you find a journal article, simply click on the resource to see if ‘Shibboleth’ access is available and then use your regular UON login. Log in screens vary from vendor to vendor – so look for mention of ‘Shibboleth’.

More information and examples of login screens are available on the Digital Technologies guide

There is more information on this handy guide for when you are experiencing difficulties accessing any of our online resources.

If you can not ask the library or chat is unavailable you can use the guide to help understand what the problem may be.

Often the problem is simple and sometimes it can be harder to identify so we need your help to accurately resolve the problem.  Use the online form or the self-help guide any time day or night.

Need help? Ask the Library

Here to keep you on track with your studies

The Library is here to help you from the start of the term through to the finish.

We can point you in the right direction for resources whether you are at the:



If in doubt Ask the Library in person or online

Online resources to guide you

No matter what year of University you’re in, our online Library Guides can help with study, research and assessments.

Subject resource guides provide subject-specific help from Accounting to Tourism. Each guide contains targeted resources, links to ‘best-bet’ subject databases and database tutorials.

Research guides focus on academic research related topics such as literature and systematic reviews, referencing and research impact and citation analysis.

Foundation studies guides provide academic skills, strategies and tips to apply across all subjects.  Topics range from how to plan your study time,  top ten writing tips to an introduction to referencing styles in a referencing quick guide.

To view a list of all of our guides go to our Guide index 

Need help? Ask the Library

Student success week – Book time with a Librarian!

Behind every successful student there is a Librarian.

Student success week: Ask more about the Library Wednesday March 7, 12pm -2pm Callaghan, Auchmuty courtyard.

Save the date: Library workshops: Monday March 12, 12pm-1pm, Ourimbah Library, Thursday March 15, 12pm-1pm Auchmuty Library and 1pm-2pm Huxley Library.

Why wait? Get the help you need now and  Book a Librarian. Try the service that is fast becoming one of the Library’s most popular.  Last year some 1200+ students sought help finding journal articles, using the library catalogue or managing references.

Finding yourself too busy to ask for help?  Try our online chat service which is available on or off campus and  open on weekends from 10am to 3pm. Chat is a part of our  Online Librarian Service where you can also text or email us your questions.

Other help on campus includes:

Learning Development academic skills resources available to help you enhance your academic skills.

Get help from fellow students who have succeeded in your course with Peer Assisted Study Sessions (PASS).

Need help? Ask the Library

Kanopy – now there’s an app for that!

Kanopy  is now available on Android or Apple
Stream acclaimed movies and documentaries on your phone or tablet.

Other apps that can make it a little easier to find or use services at UON include:

Try our Mobile technologies guide – find apps for your favorite databases and tools to save you time and improve your skills.